ADVENTURE CAMPING

A responsive website for a camping supply store

Campers sat around a fire at dusk
Campers sat around a fire at dusk
Campers sat around a fire at dusk
Campers sat around a fire at dusk
Role :

UX Strategy

UI & Brand Design

User Research

Prototyping

Testing

Timeframe :

April - May 2024

Industry :

E-Commerce

Outdoor Pursuits

Consumer

Role :

UX Strategy

UI & Brand Design

User Research

Prototyping

Testing

Timeframe :

April - May 2024

Industry :

E-Commerce

Outdoor Pursuits

Consumer

Project Overview :

Adventure Camping is a one-stop shop for all camping and outdoor needs, catering to families, seasoned adventurers, and everyone in between. The target demographic includes individuals and groups from ages 25 to 50 who value quality and durability in their outdoor gear.

Adventure Camping’s mission is to enhance the outdoor experience by providing a seamless and engaging shopping journey, accessible on any device, ensuring that every adventurer is well-equipped for their next escape into the wild.

My Role :

As the sole UX designer for the Adventure Camping website, I spearheaded the entire design process, focusing on creating a user-centric online environment.

I crafted a streamlined and intuitive experience to ensure that our target audience could navigate the site with ease and efficiency, enhancing their overall shopping experience.

This project showcased my ability to manage and execute comprehensive design strategies single-handedly, delivering a product that is both aesthetically pleasing and functional.

Understanding the User

User Research Summary

For Adventure Camping, user research was carried out through interviews, subsequently visualised using empathy maps to grasp the nuances of our target users' needs and behaviours.

The research revealed that many users view online shopping as a leisure activity to unwind from the stresses of school or work.

However, a common frustration emerged: many e-commerce platforms are perceived as cluttered and complicated, making navigation difficult.

This complexity often transforms what should be a relaxing activity into a challenging and stressful experience, ultimately detracting from the enjoyment and relaxation that users seek when shopping online.

Aggregated User Profile

JACK SMITH

Profile photo of Jack Smith

"I want my online shopping to be quick, straightforward, and enjoyable, especially when I'm gearing up for my next outdoor adventure."

"I want my online shopping to be quick, straightforward, and enjoyable, especially when I'm gearing up for my next outdoor adventure."

AGE

AGE

HOMETOWN

HOMETOWN

STATUS

STATUS

FAMILY

FAMILY

EDUCATION

EDUCATION

JOB TITLE

JOB TITLE

PRONOUNS

PRONOUNS

38

38

Bristol, UK

Bristol, UK

Single

Single

Living Alone

Living Alone

Masters Degree

Masters Degree

Environmental Con.

Environmental Con.

He / Him

He / Him

ABOUT

Jack Smith is an outdoor enthusiast who relishes the time spent in nature, whether hiking, camping, or biking. He uses online shopping to conveniently access and purchase the latest and most reliable outdoor gear.

GOALS

  • To quickly find and purchase the best camping and outdoor equipment.

  • To access and navigate online stores easily from any of his devices.

  • To complete shopping efficiently and return to planning outdoor activities.

FRUSTRATIONS

  • Overly complex website navigations.

  • Slow and cumbersome checkout processes.

  • Poor mobile site perfomance.

PAIN POINTS

  • Websites with cluttered interfaces and unclear product categorisations.

  • Long, convoluted checkout processes with too many steps.

  • Lack of responsive design for mobile shopping.

PERSONALITY

Introvert

Extrovert

Analytical

Creative

Busy

Time Rich

Messy

Organised

Independent

Team Player

USER journey

User research : pain points

1

Overwhelming site layouts
Overwhelming site layouts
Overwhelming site layouts

Users feel frustrated by the overly complex and cluttered layouts of existing e-commerce sites. These confusing designs made navigation difficult, significantly detracting from the shopping experience. Our goal is to counter this by implementing a clean, organised website structure that enhances user flow and simplifies the shopping process.

Users feel frustrated by the overly complex and cluttered layouts of existing e-commerce sites. These confusing designs made navigation difficult, significantly detracting from the shopping experience. Our goal is to counter this by implementing a clean, organised website structure that enhances user flow and simplifies the shopping process.

Users feel frustrated by the overly complex and cluttered layouts of existing e-commerce sites. These confusing designs made navigation difficult, significantly detracting from the shopping experience. Our goal is to counter this by implementing a clean, organised website structure that enhances user flow and simplifies the shopping process.

2

Inefficiency at checkout
Inefficiency at checkout
Inefficiency at checkout

Users expressed dissatisfaction with the multiple steps and unnecessary complications involved, which often led to cart abandonment. In response, Adventure Camping aims to streamline the checkout experience, making it faster and more user-friendly to encourage completion of purchases without frustration.

Users expressed dissatisfaction with the multiple steps and unnecessary complications involved, which often led to cart abandonment. In response, Adventure Camping aims to streamline the checkout experience, making it faster and more user-friendly to encourage completion of purchases without frustration.

Users expressed dissatisfaction with the multiple steps and unnecessary complications involved, which often led to cart abandonment. In response, Adventure Camping aims to streamline the checkout experience, making it faster and more user-friendly to encourage completion of purchases without frustration.

3

Lack of mobile optimisation
Lack of mobile optimisation
Lack of mobile optimisation

Many camping enthusiasts shop using their mobile devices, yet they struggle with websites that aren't optimised for mobile use. This results in poor layout, difficult navigation, and slow loading times on smartphones and tablets. Adventure Camping is committed to building a fully responsive website.

Many camping enthusiasts shop using their mobile devices, yet they struggle with websites that aren't optimised for mobile use. This results in poor layout, difficult navigation, and slow loading times on smartphones and tablets. Adventure Camping is committed to building a fully responsive website.

Many camping enthusiasts shop using their mobile devices, yet they struggle with websites that aren't optimised for mobile use. This results in poor layout, difficult navigation, and slow loading times on smartphones and tablets. Adventure Camping is committed to building a fully responsive website.

Initial Design ideation

Two hand sketched wireframe documents
Two hand sketched wireframe documents
Two hand sketched wireframe documents
Hand Sketched Wireframes

In the initial stages of designing the Adventure Camping website, I employed paper wireframes as a fundamental tool for rapid concept ideation and mapping out the user's site journey. This hands-on approach allowed me to sketch out various layouts and interface elements quickly, providing a tangible means to explore different design solutions without the constraints of software tools.

These paper wireframes facilitated immediate revisions and fostered creative thinking, making it easier to visualise and communicate the flow and structure of the website. This method proved invaluable in establishing a clear and effective user journey early in the design process, setting a solid foundation for further refinement and development in digital formats.

Mobile Variants

Following the initial creation of paper wireframes for the Adventure Camping website, I adapted these sketches to visualise how the design would translate onto mobile screens.

Recognising the limited real estate of smaller devices, I adjusted the content layout to ensure that all key elements remained accessible and visually appealing.

This adaptation involved rethinking navigation placement, simplifying menus, and ensuring that call-to-action buttons were prominently displayed for ease of use.

These changes were crucial for optimising the mobile user experience, guaranteeing that functionality and aesthetics were maintained across different device formats, and providing a seamless transition from desktop to mobile views.

Hand drawn wireframe document
Hand drawn wireframe document
Hand drawn wireframe document
Hand drawn wireframe document

Design development

Evolution of Digital Wireframes

Transitioning from paper to digital wireframes was a pivotal step in the design process for the Adventure Camping website. This move allowed for a clearer and more detailed understanding of how the design could effectively address user pain points and enhance the overall user experience.

In the digital environment, I was able to iteratively refine and test various layouts, which helped in making informed decisions about the placement of key UI elements.

A major focus of my strategy was on the prioritisation of button locations and the arrangement of visual elements on the homepage. This involved careful consideration of user flow and accessibility, ensuring that all interactive components were placed intuitively to facilitate ease of navigation.

By optimising these aspects, the digital wireframes helped to create a more user-friendly interface that anticipated and met the needs of users, ensuring a smoother and more engaging interaction from the moment they landed on the site.

Pair of screenshots of low fidelity mockups
Pair of screenshots of low fidelity mockups
Pair of screenshots of low fidelity mockups
Pair of screenshots of low fidelity mockups

Lo-fi Prototyping

The development of the low-fidelity mockup for the Adventure Camping website was a critical step in refining the primary user journey, specifically the process of adding an item to the cart and completing the checkout. This mockup connected all the screens involved in these actions, providing a visual and interactive representation of the user flow.

This low-fidelity prototype was then prepared for usability testing. This phase was crucial for gathering direct user feedback on the practicality and intuitiveness of the navigation and interaction design. The insights gained from this testing would inform further refinements, ensuring that the website's design was not only functional but also highly user-centric, facilitating a seamless shopping experience from start to finish.

View Lo-Fi Prototype

usability study

Study Type :

Unmoderated Usability Study

Location :

Remote, United Kingdom

Participants :

5 Participants

Length :

20 to 30 Minutes

Study Findings

1

Search Functionality
Search Functionality
Search Functionality

Overall, the search functionality was well-received; however, participants indicated that adding more targeted filters could improve the experience. These enhancements would allow users to more efficiently locate specific products, increasing satisfaction with the shopping process.

Overall, the search functionality was well-received; however, participants indicated that adding more targeted filters could improve the experience. These enhancements would allow users to more efficiently locate specific products, increasing satisfaction with the shopping process.

Overall, the search functionality was well-received; however, participants indicated that adding more targeted filters could improve the experience. These enhancements would allow users to more efficiently locate specific products, increasing satisfaction with the shopping process.

2

Checkout Process
Checkout Process
Checkout Process

Participants found the checkout process to be clear but suggested it could be slightly more streamlined. The feedback pointed to a few small tweaks. It was suggested that there be the option to select the product quantity both in the shopping cart and on the product page. This would make the user shopping experience and checkout process and more user-friendly.

Participants found the checkout process to be clear but suggested it could be slightly more streamlined. The feedback pointed to a few small tweaks. It was suggested that there be the option to select the product quantity both in the shopping cart and on the product page. This would make the user shopping experience and checkout process and more user-friendly.

Participants found the checkout process to be clear but suggested it could be slightly more streamlined. The feedback pointed to a few small tweaks. It was suggested that there be the option to select the product quantity both in the shopping cart and on the product page. This would make the user shopping experience and checkout process and more user-friendly.

3

Mobile Responsiveness
Mobile Responsiveness
Mobile Responsiveness

The mobile version of the website performed well, though there were recommendations for minor adjustments. Improving the sizing and responsiveness of navigation buttons was suggested to enhance usability on smaller screens and ensure a consistent experience across all devices.

The mobile version of the website performed well, though there were recommendations for minor adjustments. Improving the sizing and responsiveness of navigation buttons was suggested to enhance usability on smaller screens and ensure a consistent experience across all devices.

The mobile version of the website performed well, though there were recommendations for minor adjustments. Improving the sizing and responsiveness of navigation buttons was suggested to enhance usability on smaller screens and ensure a consistent experience across all devices.

refining the design

Integrating the Brand

In the progression from low-fidelity wireframes to more detailed mockups for the Adventure Camping website, a significant transformation involved the integration of key brand assets, colour schemes, and specific copy to bring the design to life. This stage was critical for moving beyond basic layouts and functionalities to create a visually engaging and brand-cohesive user interface.

The initial wireframes served as a skeletal framework, outlining the core structure and user flow. As I transitioned into the mockup phase, each element was enhanced with the Adventure Camping brand’s visual identity. Fonts and other typographical elements were chosen and applied to match the brand’s style, ensuring readability and maintaining a visual hierarchy that guides the user's journey through the site.

Note : Following feedback received during the usability testing a quantity selector has been added to the product page.

Pair of screenshots of high fidelity mockups
Pair of screenshots of high fidelity mockups
Pair of screenshots of high fidelity mockups
Pair of screenshots of high fidelity mockups
Design System & Screen Variants

In developing the Adventure Camping website, I implemented a design system to ensure uniformity and flexibility across all UI components. This system included a comprehensive library of standardised elements like buttons, input fields, and navigation menus, each predefined in terms of colour, size, and spacing. This approach streamlined the design process, reducing inconsistencies and enabling easy edits and updates.

The design system allowed for quick adaptations based on user feedback or evolving brand needs, ensuring consistency across the website while enhancing efficiency and responsiveness in the development workflow.

Note : Following feedback received during the usability testing an additional filter was added to the search function to select to show only products that are currently in stock.

A quantity selector was also added to the shopping cart and checkout user flow.

As part of the design process, special attention was given to refining the responsiveness of the interface to ensure optimal performance on smaller, mobile screen sizes.

The refinement process included scaling down images and text to fit smaller screens without losing clarity or impact. Navigation menus were simplified into hamburger menus to save space while maintaining ease of access. Buttons and interactive elements were resized to be easily tappable, preventing any user frustration with misclicks or hard-to-navigate interfaces.

This adaptive design strategy not only enhanced the user experience on mobile devices but also ensured that the brand's identity was consistently represented across all platforms.

hi-fi Prototyping

Link view of high fidelity prototype
Link view of high fidelity prototype
Link view of high fidelity prototype
Link view of high fidelity prototype

The culmination of the design process involved converting the detailed mockups into a high-fidelity prototype, primed for final testing before handoff.

This phase was crucial as it brought the theoretical aspects of the design to life, incorporating refined visuals, fully integrated content, and interactive elements that would be mirrored in the final product.

This prototype was not only a representation of the final design but also a fully interactive version that allowed for in-depth usability testing.

View Hi-Fi Prototype

Accessibility Considerations

1

Clear Visual Hierarchy
Clear Visual Hierarchy
Clear Visual Hierarchy

I implemented headings with varied text sizes to establish a clear visual hierarchy. This design choice not only enhances the aesthetic appeal but also aids users in quickly identifying and understanding the structure of the content, which is especially beneficial for those with visual impairments.

I implemented headings with varied text sizes to establish a clear visual hierarchy. This design choice not only enhances the aesthetic appeal but also aids users in quickly identifying and understanding the structure of the content, which is especially beneficial for those with visual impairments.

I implemented headings with varied text sizes to establish a clear visual hierarchy. This design choice not only enhances the aesthetic appeal but also aids users in quickly identifying and understanding the structure of the content, which is especially beneficial for those with visual impairments.

2

Navigation
Navigation
Navigation

To facilitate easier navigation, especially for users relying on assistive technologies, I incorporated landmarks throughout the site. These landmarks help in segmenting the site into manageable sections, allowing users to effortlessly find their way and access the information they need without unnecessary complications.

To facilitate easier navigation, especially for users relying on assistive technologies, I incorporated landmarks throughout the site. These landmarks help in segmenting the site into manageable sections, allowing users to effortlessly find their way and access the information they need without unnecessary complications.

To facilitate easier navigation, especially for users relying on assistive technologies, I incorporated landmarks throughout the site. These landmarks help in segmenting the site into manageable sections, allowing users to effortlessly find their way and access the information they need without unnecessary complications.

3

Screen Readers
Screen Readers
Screen Readers

I ensured that every image, button, and visual media element on the site is accompanied by descriptive alt text. This practice allows screen readers to accurately convey the content and function of these elements, making the site accessible to users who are visually impaired and rely on screen readers to browse the internet.

I ensured that every image, button, and visual media element on the site is accompanied by descriptive alt text. This practice allows screen readers to accurately convey the content and function of these elements, making the site accessible to users who are visually impaired and rely on screen readers to browse the internet.

I ensured that every image, button, and visual media element on the site is accompanied by descriptive alt text. This practice allows screen readers to accurately convey the content and function of these elements, making the site accessible to users who are visually impaired and rely on screen readers to browse the internet.

design progression

Takeaways & Next Steps
Impact :

The project demonstrated the significant impact of a streamlined user experience on customer satisfaction and engagement. By simplifying the navigation and checkout processes, we not only enhanced the usability of the Adventure Camping website but also saw a positive effect on user retention and conversion rates. This underscores the importance of user-friendly design in driving business success in e-commerce.

Learnings :

Incorporating accessibility features from the beginning of the design process provided key learnings about the diverse needs of our user base. This approach not only broadened my understanding of inclusive design practices but also highlighted the necessity of considering all users when creating digital environments. These insights will guide future projects, ensuring that accessibility remains a cornerstone of our design philosophy.

james

boughton

UX / UI DESIGNER

james

boughton

UX / UI DESIGNER

james

boughton

UX / UI DESIGNER